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All known problems resolved
Written by GVPS Staff, November 30th, 2007   

As of 2:22p PST Nov 30, all problems from the datacenter outage are resolved. Downtime varies depending on which server the customer was on; all servers except DoomBox experienced less than two hours’ outage, whereas DoomBox experienced an outage for some protocols for a further hour and one half. All VEs have been manually verified as running and routable. No data is lost. No hardware is damaged. All known results of downtime are resolved. Everything is once again hunky dory. If this outage has affected you as a customer, please let sales@ know. If you find that the outage has caused even minor issues and you would like assistance smoothing them out, please let us know.

We would like to thank our customers for their graciousness during this stress. Some hosts would brag about four hours of total downtime in eight months; we would not. Measures are being taken to harden the rack against such problems in the future.

Our lifetime uptime is now 99.9305%. Bye bye, 100%; we’ll miss you.


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